I have heard many people complaining of problems after buying a Mac, or anything from Apple for that matter. But, I have never had any issue with any Apple product except an iPod I brought a long time ago. I have managed to have a fault free experience so far because I always wait a year or more for the product to stabilize and for the prices to go down.
This has gone pretty well so far. I waited almost 2 years before buying my first iPhone - it never had any issues. Then, I got the second iPhone (3G) one year later - works perfectly. MY latest acquisition is a MacBook Air with the SSD hard disk. I got it for less than half the price and it works beautifully so far!!
So - whatever they tell you - it is better to wait for the problems in the product to get resolved.
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